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Please call our dedicated staff members on 0302 240392 who will assign a claims officer to you. Alternatively:
While we’re processing and settling your claim, you can expect from us:
If you’re not satisfied with our services, we’d like to hear about it. Please call the Head of Claims at 020 2222 392 or the Head of Operations at 020 2222 391.
If you are still not satisfied, you can complain to the Head of the Complaints & Settlement Bureau. National Insurance Commission 030 2238 300 or 030 2238 301.